Samsung Galaxy Watch4 Classic Bluetooth 42 mm - Schwarz

==============my review for the purchased Galaxy Watch 4 Classic (GW4C) GPS/BT version================= On 08.09.24, I have ordered GWC4 GPS/BT version in Excellent state. Delivered to me by FedEx to AT on 10.09.24 morning. So the delivery is certainly prompt and successful. On the other hand, however, now I share my experience related to after-delivery about the ordered items and the customer service of backmarket together with the seller (BAFOBU). 1.) I was sent a "DIFFERENT size" than the one written in the market descriptions/specifications (different than what I was expecting)! In the descriptions it was explicitly written that "1.36 inch (i.e. 46mm), and 52 gr watch", however, they sent me a "1.19inch, i.e., 42mm watch"! This is the first issue (pay attention to misleading webpage descriptions before booking!, unbelievable..)! Bear also in mind that, backmarket never reveal to the customer the seller's contact info! (interesting totally!!! other such/similar shops never had minded sharing the seller contact data though..!) 2.) The charger which came together with the ordered watch was NOT an original samsung quick charger, but rather a simple one by which it took ~5hours initially to charge the empty watch that is sent! These two issues have been immediately directed to backmarket.at, with proofs of visuals etc (I have all the proofs)! The customer service facility of backmarket.at is simply extremely poor! In fact, with all my good intentions, I was just wanting to have a compromise with the company so that we can get over all these unsatisfactory situations caused solely by them (backmarket & BAFOBU Verkäufer). For example, they could have send an original charger, and/or offered a simple discount for all the troubles and mistakes they made! However, they did not want/intended to do attemps in this direction at all! To sum up, my first purchase from backmarket.at was unpleasant! Their customer service is poor! I got the feeling that the backmarket (& also Bafobu verkäufer) is NOT serious enough for online bookings! Hence, I do NOT recommend backmarket (& Bafobu, being the seller)! 1 star goes only for the prompt and nice delivery. ================================================